Wedding Photo Swap gives you one private place to collect and share the photos taken by your guests throughout your wedding.
Create your wedding, invite your guests and share your QR code. Guests can then add photos straight from their phones, so all those brilliant moments don't disappear into group chats and camera rolls after the big day.
No. Guests can scan your wedding QR code and use Wedding Photo Swap directly from their phone's browser.
Our iPhone and Android apps are also available for couples and guests who prefer to use them, but downloading an app isn't required to contribute photos.
Not necessarily.
Couples can choose how guests access their wedding. Guests can either enter their details to access the wedding gallery, or you can allow them to start uploading straight away and provide their details when they want to access the full gallery.
There's no set limit on the number of guests you can invite to contribute to your wedding.
Every wedding has its own personal wedding link which you can share with your guests.
You can also use your wedding QR code, making it really easy for guests to open your wedding from their phone.
Guests simply point their phone camera at your QR code and follow the link that appears.
Depending on how you've set up guest access, they'll either be able to start uploading straight away or enter your wedding details to access the full gallery.
You can find your QR code in the Guests and invitation area of your Wedding Photo Swap account.
If you're using the Wedding Photo Swap app, go to Guests and select QR Code, where you can also share or download it.
Yes. Your QR code is perfect for displaying at your wedding so guests can quickly access your album from their phones.
You could add it to wedding signage, table cards or anywhere else your guests are likely to see it.
Yes. You can create separate albums for different parts of your wedding and choose which album guests upload their photos to.
For example, you might create albums for getting ready, the ceremony, reception and evening celebrations.
You can rename your albums, change their privacy settings and move photos between them.
Yes. An album can accept guest uploads while keeping its contents hidden from guests.
This can be useful if you'd like guests to contribute photos without seeing everything that's already been uploaded.
Photo Challenges are fun prompts that give your guests ideas for photos to capture during your wedding.
You might challenge guests to photograph the best dance move, funniest moment or an unexpected detail from the day.
Challenges are there for inspiration, photos aren't categorised or tracked against individual challenges.
Guests can scan your QR code or follow your personal wedding link and choose photos directly from their phone.
They can select multiple photos at once, choose the album they want to contribute to and upload them to your wedding.
Yes. Guests can select and upload multiple photos at once.
There are technical limits on very large batches, so if someone has hundreds of photos to contribute, uploading them in a few smaller batches is usually easier.
Video uploads are available with Platinum weddings.
Supported video formats and upload limits can vary depending on whether your guest is using the website or Wedding Photo Swap app.
Photos uploaded through the website are stored in their original uploaded form, with additional versions created for displaying them within Wedding Photo Swap.
The mobile apps may optimise media during upload, particularly videos, so files uploaded through the app may not always be identical to the original file on the device.
First, check that you still have a good internet connection and keep the Wedding Photo Swap page or app open while your uploads complete.
If an upload fails, try it again. For a particularly large batch of photos, splitting it into smaller batches can also help.
If you're still having trouble, contact us and let us know what device you're using and what happens when you try to upload.
Don't rely on Wedding Photo Swap to store an unfinished upload while you're offline.
If you lose your connection during an upload, keep the page or app open and check whether the upload completed. If it failed, retry it once you have a reliable connection.
Yes. Guests can continue contributing photos while your Wedding Photo Swap wedding remains active.
There's no need for everyone to upload their photos during the wedding itself.
Your wedding isn't a publicly browsable photo gallery.
Access depends on how you've configured your wedding. Guests who have access can view approved photos in albums that you've made visible to them.
You can also create private albums that accept uploads without allowing guests to view their contents.
Not necessarily.
Your QR code opens your wedding's guest experience. Depending on your settings, a guest may need to enter their details and wedding credentials before accessing the full gallery.
If you've enabled immediate QR uploads, guests can start contributing without doing this first and may see a small preview of approved photos before unlocking the full gallery.
Yes, once they have access to your gallery, guests can normally see approved photos uploaded by other guests in albums you've made visible to them.
Private albums remain hidden.
Yes. You can enable photo approval so new uploads aren't made visible to guests until you've approved them.
This gives you control over what appears in your wedding gallery.
Yes. Wedding owners can remove photos that have been uploaded to their wedding.
Guests can also remove their own uploads where that option is available.
Wedding owners have tools to approve and remove uploads, but you shouldn't rely on Wedding Photo Swap to automatically identify inappropriate photos.
If you'd like complete control over what appears in your gallery, we recommend enabling photo approval.
Yes. Gold and Platinum weddings can download the original files that have been uploaded.
Individual photos can be downloaded separately, or you can request a ZIP containing an album's photos.
For larger album downloads, we recommend using a desktop or laptop.
Guests can download photos where downloads are included with your wedding plan and made available through the guest gallery.
Yes. You can create your wedding and start setting things up before deciding whether to upgrade.
Our current pricing page shows exactly what's included with Free, Gold and Platinum, so we'd recommend checking there for the latest plan features and prices.
Gold gives you the core Wedding Photo Swap experience, including collecting your guests' photos, organising your wedding albums and downloading your photos.
Platinum gives you longer access to your wedding and adds additional features including guest video uploads.
Check our pricing page for the complete current comparison, as plan features and pricing can change over time.
Yes. You don't need to choose a paid plan when you first register.
You can create your wedding for free and upgrade to Gold or Platinum later.
Yes. A guest signed into a wedding can gift its initial Gold or Platinum upgrade.
Once their purchase has been successfully completed, the wedding is upgraded for the couple.
Free weddings are currently available for 90 days.
Gold weddings remain active for six months and Platinum weddings for twelve months.
For Gold and Platinum, this is normally calculated from your wedding date. If you upgrade after your wedding date has already passed, your access period runs from the date of purchase instead.
Once your wedding reaches its expiry date, normal access to the wedding becomes restricted.
Your photos aren't immediately erased on the expiry date, but you shouldn't use this as long-term storage for your wedding photos.
We strongly recommend downloading and safely backing up your wedding photos before your access expires.
Yes. We send reminder emails as your wedding approaches its expiry date so you have time to download your photos or extend your access where eligible.
Make sure the email address associated with your Wedding Photo Swap account remains up to date.
Eligible weddings can purchase a three-month extension around their expiry period.
If your wedding hasn't expired yet, the additional time is added to your existing expiry date.
Wedding Photo Swap is designed for sharing photos within your wedding rather than publishing them as a publicly browsable gallery.
Couples control their wedding settings, albums and guest access, and individual albums can be kept private from guests.
Platinum couples can separately choose to enable a public slideshow. If you enable this, anyone with the slideshow link can view it.
Yes. Wedding owners can control settings including guest access, photo approval and album privacy.
Use the forgotten password option on the sign-in screen and we'll send a reset link to the email address associated with your account.
For security, password reset links expire after a limited period, so request another one if your link is no longer working.
Yes. You can update your email address and password from your Wedding Photo Swap account settings.
Rather than creating another account, try signing in with that email address.
If you can't remember your password, use the forgotten password option to regain access.
If you're still unable to access your wedding, contact us and we'll help you investigate.
You can request account deletion from your account settings.
Requesting deletion disables access to the account and queues the wedding and its associated data for removal. This process isn't instantaneous.
If there are photos you'd like to keep, make sure you've downloaded them before requesting deletion.
No. The core guest experience works through a phone's web browser, so guests don't need to install anything just to contribute photos.
The Wedding Photo Swap apps provide another way for couples and guests to access their wedding.
Open the Wedding Photo Swap app, go to the Menu and scroll to the bottom.
You'll see the installed Wedding Photo Swap version number there.
Including this version number when contacting us about an app problem can help us investigate more quickly.
First check that you're using the latest version available from the App Store or Google Play and that you have a reliable internet connection.
Try closing and reopening the app. If you're still experiencing the problem, contact us and tell us:
A screenshot of any error message is also really helpful.
Check your internet connection first and try uploading a smaller number of photos.
If one particular photo or video repeatedly fails while others work, try uploading it separately.
If you're still having trouble, contact us with details of the device you're using and, if possible, a screenshot of what you're seeing.
Can\'t find the answer you\'re looking for? Get in touch with the Wedding Photo Swap team and we\'ll be happy to help.
If you\'re reporting a technical problem, please include as much detail as possible about what you were doing, the device you\'re using and what happened. Screenshots are always useful too.